Scheduled Maintenance Release on the SACKO Business Email Application – Friday 23rd of May – 4:00AM AEDT

  SACKO will be performing a maintenance release on  the SACKO Business Email Application. This release will address numerous issues and tasks including some customer requested items.   Maintenance Details: Users may experience brief application slowness during the maintenance window. There is no expected service outage during this maintenance, and SACKO will be monitoring all…

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Scheduled SACKO Suite Hardware Maintenance – Tuesday 26th of November – 10PM AEDT

As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the SACKO Suite server. Maintenance Details: A RAID battery replacement is required on the server.The battery replacement has been scheduled to be performed during the maintenance window outlined…

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Scheduled SACKO Suite Hardware Maintenance – Tuesday 24th of September – 10PM AEDT

SACKO will be performing necessary hardware maintenance on the SACKO Suite server. This maintenance will be performed overnight during our usual Tuesday maintenance window, but will require a short service interruption. Maintenance Details: SACKO will be performing hardware maintenance on the SACKO Suite server during the maintenance window outlined below. During the upgrade, the server…

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Unscheduled Outage – Tuesday 3rd of September 2013 – 4PM AEST

On 03/09/2013 at approximately 4pm, a major national fault within Optus’ Fiber network occurred, which fed some critical points of our own network. This link usually provides multi-path redundancy, however all available paths were affected by this outage. We were able to restore services to 95% capacity via a different provider around 7:15pm. We migrated…

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Unscheduled Outage – Friday 2nd of August 2013 – RESOLVED

This morning at approximately 5:40am, a mains power failure on our A feed power rail in our Coffs Co-Location facility went down. During this time, our backup battery UPS also ran into errors leaving the power feed completely offline, powering down some server infrastructure. This caused some RADIUS and Ezy2 instances to be down among…

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Unscheduled DSL Outage – Friday 26th of July 2013

Unscheduled DSL Outage – Friday 26th of July 2013 There is an emerging unscheduled outage occurring, primarily in our Brisbane POP. This outage is affecting a number of DSL services. Our upstream supplier has been unable to provide cause and ETA thus far, we will keep you up-to-date as we receive extra information. Please avoid…

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SACKO Website Improvements – Responsive Design

SACKO Website Improvements – Responsive Design We are pleased to announce that over the coming weeks the SACKO website will be updated to allow better viewing and access on mobile and tablet devices. We will be updating the theme and template that is used to a responsive design which means no more having to zoom…

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