STATUS: Resolved 3rd September 2019 COMMUNICATION: Summary of impact: Between the 2nd and 3rd of September 2019 we identified a subset of customers during the monthly automated billing where receiving a copy of passwords we have on file. Preliminary root cause: Engineers determined that the issue occurred due to simultaneous updates occurring with one being…

Read More

Please note that on the 20th August 2018 between 22:00 AEST and 20th August 2018 22:30 AEST, our development team has an emergency patch that needs to be applied to the voice billing system. There maybe some service interruptions during this maintenance window. If you have any questions please contact our support team.

Read More