Network Status
Unplanned Outage Notification – Tuesday 22nd of July 2014 – 8:45PM AEST
This evening, at around 8:45 PM, International Internet Connectivity will be affected by an issue. Our up stream provider is already investigating a fault within their network. Service seems to be restored at the moment, we have had no updates from the provider as to what the problem was. We apologise for any inconvenience this…
Read MoreScheduled Core Network Infrastracture – Thursday 26th of June – 11PM AEDT
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the Core Network Infrastracture. Maintenance Details: Customer xDSL/NBN PPP connections will not drop during this maintenance, so no faults relating to a End Users connection should occur.…
Read MoreScheduled Maintenance Release on the SACKO Business Email Application – Friday 23rd of May – 4:00AM AEDT
SACKO will be performing a maintenance release on the SACKO Business Email Application. This release will address numerous issues and tasks including some customer requested items. Maintenance Details: Users may experience brief application slowness during the maintenance window. There is no expected service outage during this maintenance, and SACKO will be monitoring all…
Read MoreScheduled SACKO Suite Hardware Maintenance – Tuesday 26th of November – 10PM AEDT
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the SACKO Suite server. Maintenance Details: A RAID battery replacement is required on the server.The battery replacement has been scheduled to be performed during the maintenance window outlined…
Read MoreScheduled SACKO Suite Hardware Maintenance – Tuesday 24th of September – 10PM AEDT
SACKO will be performing necessary hardware maintenance on the SACKO Suite server. This maintenance will be performed overnight during our usual Tuesday maintenance window, but will require a short service interruption. Maintenance Details: SACKO will be performing hardware maintenance on the SACKO Suite server during the maintenance window outlined below. During the upgrade, the server…
Read MoreUnscheduled Outage – Tuesday 3rd of September 2013 – 4PM AEST
On 03/09/2013 at approximately 4pm, a major national fault within Optus’ Fiber network occurred, which fed some critical points of our own network. This link usually provides multi-path redundancy, however all available paths were affected by this outage. We were able to restore services to 95% capacity via a different provider around 7:15pm. We migrated…
Read MoreScheduled SACKO Suite Server Maintenance – Tuesday 3rd September 2013 – 10PM AEST
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the SACKO Suite server. Maintenance Details: This maintenance will perform necessary firmware upgrades for the physical server. After the upgrade is completed, the server will require a…
Read MoreUnscheduled Outage – Friday 2nd of August 2013 – RESOLVED
This morning at approximately 5:40am, a mains power failure on our A feed power rail in our Coffs Co-Location facility went down. During this time, our backup battery UPS also ran into errors leaving the power feed completely offline, powering down some server infrastructure. This caused some RADIUS and Ezy2 instances to be down among…
Read MoreUnscheduled DSL Outage – Friday 26th of July 2013
Unscheduled DSL Outage – Friday 26th of July 2013 There is an emerging unscheduled outage occurring, primarily in our Brisbane POP. This outage is affecting a number of DSL services. Our upstream supplier has been unable to provide cause and ETA thus far, we will keep you up-to-date as we receive extra information. Please avoid…
Read MoreSACKO Website Improvements – Responsive Design
SACKO Website Improvements – Responsive Design We are pleased to announce that over the coming weeks the SACKO website will be updated to allow better viewing and access on mobile and tablet devices. We will be updating the theme and template that is used to a responsive design which means no more having to zoom…
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