Network Status

Your local SACKO IT Specialist can provide onsite and remote business computer repairs and support to help your business when problems occur. We have been providing business computer support since 2001 and during this time we have yet to find a problem we haven’t manage to fix.

Customers Receiving List Of Passwords On File When Not Requested

3 September 2019

STATUS: Resolved 3rd September 2019 COMMUNICATION: Summary of impact: Between the 2nd and 3rd of September 2019 we identified a subset of customers during the monthly automated billing where receiving…

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Emergency Patch Update For Voice Billing – 20th August 2018

18 August 2018

Please note that on the 20th August 2018 between 22:00 AEST and 20th August 2018 22:30 AEST, our development team has an emergency patch that needs to be applied to…

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Scheduled Outage on the cPanel Website Hosting Server. – Friday 24th June – 10:00 PM AEST

21 June 2016

This is a courtesy notification to advise you of an outage that will be impacting our cPanel Website Hosting Server. Maintenance Start Date & Time (AEST): Friday, 24th of June…

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Scheduled Maintenance Build on the SACKO Business Email Application – Thursday 26th of May – 11:00 AM AEST

17 June 2016

SACKO is constantly improving and maintaining our products in order to provide our customers with world-class services. In order to do so. we will be performing a maintenance build next…

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Scheduled Maintenance Build on the SACKO Business Email Application – Thursday 26th of May – 11:00 AM AEST

18 May 2016

SACKO is constantly improving and maintaining our products in order to provide our customers with world-class services. In order to do so. we will be performing a maintenance build next…

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Scheduled SACKO Suite Hardware Maintenance – Tuesday 25th of November – 11PM AEDT

18 November 2014

As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the SACKO…

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Unplanned Outage Notification – 29/08/2014 – RESOLVED

29 August 2014

Earlier today one of our upstream suppliers experienced an issue within their core network. This issue has since been resolved. Here are the details of the outage: Service Impact: Dial…

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Unscheduled Outage – Friday 15th of August 2014 – 2PM AEST

15 August 2014

An unscheduled outage has occurred due to an access port failure within the network of one of our upstream providers.The providers technicians are actively working on the issue as top…

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Scheduled SACKO Suite Hardware and Web Hosting Server Maintenance – Tuesday 19th of August – 1:00AM AEDT

13 August 2014

SACKO will be performing important maintenance on the host node which your VPS is located on. During this maintenance, your VPS will be taken offline. Maintenance Details: SACKO will be…

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International Routing Issues – Tuesday 5th of August 2014

6 August 2014

  An issue was identified in the Optus Wholesale network where specific IP address prefixes were not being redistributed to international peers. What this meant for SACKO customers, was that any…

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