Unscheduled Outage – Friday 2nd of August 2013 – RESOLVED

This morning at approximately 5:40am, a mains power failure on our A feed power rail in our Coffs Co-Location facility went down. During this time, our backup battery UPS also ran into errors leaving the power feed completely offline, powering down some server infrastructure.

This caused some RADIUS and Ezy2 instances to be down among other servers and services and could have affected auth on internet services.

Most services were back online by 8am.

We are currently reviewing our power and UPS equipment with new equipment being ordered today to ensure no further problems.

If you have any questions, please let us know.