Network Status

Due to planned Optic Fibre Relocation, some Broadband DSL services in the areas of REDBANK PLAINS, AUGUSTINE HEIGHTS and YAMANTO (QLD) may be disrupted for up to 20 minutes within the Change Window. Duration: START DATE Tuesday 4th September 2012 23:59 Hrs EST END DATE Wednesday 5th September 2012 06:00 Hrs EST BREAK/DURATION 1 x…

SACKO Hazardous works Notification: Service Impact: No impact expected Expected Duration: No outages are expected. Hazard only. Window Start Date & Time: 23/8/2012 00:01 AEST Window End Date & Time: 23/8/2012 05:00 AEST Description: Some preparatory work for major switching changes at the end of the month is being performed to the NSW switching network…

An outage is currently occurring for all DSL users in Western Australia connecting on the Telstra Wholesale network. Service Impact: Telstra DSL end users located in WA. Expected Duration: UNKNOWN Start Date & Time: 2/8/2012 12:40 AEST Description: Fault lodged with the carrier. Under investigation. As this is outside of our network, we are unable…

Earlier today one of our upstream suppliers experienced an issue within their core network. This issue has since been resolved. Here are the details of the outage: Service Impact: All DSL services terminating in our Sydney LAC Duration: 51 minutes Start Date & Time: 01/08/2012 11:09am Finish Date & Time: 01/08/2012 11:50am We see normal…

=================================== NOTICE OF PLANNED SERVICE INTERRUPTION =================================== Activity: Due to a planned upgrade some Broadband DSL Services in the areas of Albion Park, Bathurst, Bowral, Cowra, Dubbo, Grafton, Gosford, Ingleburn, Orange, Port Macquarie, Sussex and Warilla (NSW) may be disrupted for up to 5 minutes within the change window. Duration: START DATE Friday 10th August…

Activity: Due to a planned upgrade some Broadband DSL Services in the areas of Alligator Creek, Beaudesert, Boonah, Beerwah, Cooktown, Freshwater, Kairi, Lower Tully, Mount Alford, Peak Crossing, Roadvale, Veresdale (QLD) may be disrupted for up to 5 minutes within the change window. Duration: START DATE Wednesday 8th August 2012 01:00 Hrs EST END DATE Wednesday 8th…

Impact: Users may experience brief application slowness during the maintenance window. There is no expected service outage during this maintenance, and SACKO will be monitoring all systems throughout the duration of this scheduled maintenance. Description: This release will address numerous issues and tasks including some customer requested items. Please see a complete list of release…

Due to emergency works required on our hosting server, the hosting server will be unavailable from 10:30pm 17/05/2012 until about 6am 18/05/2012 We apologies for any inconvenience this causes.  

In an effort to resolve and stabilise potential network issues, we will be conducting emergency re-routing work tonight. This outage will affect all DSL services in our Brisbane POP, with complete disconnection. The outage is expected to last for no more than 15 minutes, between 00:00 and 00:30, 12/04/2012. If you require any further information…

Activity: Due to a planned upgrade some Broadband DSL Services in the areas of Robina, Maleny, Noosa Heads, Peregian Beach, Reevsville, Robina and Wootha (QLD) may be disrupted for up to 4 hours within the change window. The Planned Works originally scheduled for: Date: Monday 6th February 2012 – Tuesday 7th February 2012 Has now…