DSL Outage Notification – 21/02/2012

We have been notified by our upstream suppliers that there is a PIPE Networks issue out of the Equinix Datacentre causing a select amount of DSL tails to be unable to authenticate. PIPE Networks technicians are working to resolve the issue as soon as possible.  

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Service Interruption 1st Feb 2012

Activity: for DSL Services: Due to a planned upgrade some Broadband DSL Services in the areas of Bairnsdale and Paynesville (VIC) may be disrupted for up to 30 minutes within the change window. Duration: START DATE Wednesday 1st February 2012 23:30 Hrs EDST END DATE Thursday 2nd February 2012 06:00 Hrs EDST BREAK/DURATION 1 x…

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Dial Up Connection Issue

Dialup Connection Issue Updated Information: ——————– There is currently an issue affecting all 0198 333 xxx Dial Services nationally. Customers attempting to connect will receive no pre-auth tone. The matter is currently under investigation with our upstream provider Updated Information: ——————– Upstream Provider has confirmed that Services in VIC, TAS, SA and WA are still…

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Important Notice: Brisbane Floods

As you would know parts of Brisbane and the Brisbane CBD may be flooded tonight/tomorrow through to the weekend. As we have equipment in the Brisbane CBD & Energex will start cutting power to parts of the CBD tomorrow morning (around 7am possible earlier as Milton is currently starting to flood) we may lose power…

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[Scheduled Outage Notification] Upstream Supplier Network Works – QLD – 22/07/2010 #136051

Service Impact: * All QLD end user DSL1 services will experience session disruptions or service degradation during the outage period. Normal service operations should resume by the end of the outage window. Expected Duration: 2 Minutes Start Date & Time: 22/07/2010 01:00:00 AEST Finish Date & Time: 22/07/2010 06:00:00 AEST Work Description: Upstream Supplier network…

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