Posts by Cody Heit
Unscheduled Outage – Friday 15th of August 2014 – 2PM AEST
An unscheduled outage has occurred due to an access port failure within the network of one of our upstream providers.The providers technicians are actively working on the issue as top priority, and is affecting more than just SACKO and its customers.The issue started at approximately 14:00 AEST, and causes a loss of connectivity to most parts…
Read MoreScheduled SACKO Suite Hardware and Web Hosting Server Maintenance – Tuesday 19th of August – 1:00AM AEDT
SACKO will be performing important maintenance on the host node which your VPS is located on. During this maintenance, your VPS will be taken offline. Maintenance Details: SACKO will be performing necessary maintenance including upgrading key system components and operating system updates. During this upgrade, all VPS’ will be taken offline and the host node…
Read MoreInternational Routing Issues – Tuesday 5th of August 2014
An issue was identified in the Optus Wholesale network where specific IP address prefixes were not being redistributed to international peers. What this meant for SACKO customers, was that any connection using a ‘210.79.X.X’ IP address had limited connectivity to the world.Our own monitoring saw normal behaviour return at about 3:10pm AEST. We are still…
Read MoreUnplanned Outage Notification – Tuesday 22nd of July 2014 – 8:45PM AEST
This evening, at around 8:45 PM, International Internet Connectivity will be affected by an issue. Our up stream provider is already investigating a fault within their network. Service seems to be restored at the moment, we have had no updates from the provider as to what the problem was. We apologise for any inconvenience this…
Read MoreScheduled Core Network Infrastracture – Thursday 26th of June – 11PM AEDT
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, SACKO will be performing maintenance on the Core Network Infrastracture. Maintenance Details: Customer xDSL/NBN PPP connections will not drop during this maintenance, so no faults relating to a End Users connection should occur.…
Read MorePasswords and Why so Many Different Types
Are you sure that your password is secure? Passwords are what we use to prove our identity and access our data. These are the string of computer characters that we should keep confidential so our data is secure. Now that almost everything is stored on computers and the internet, cybercriminals are now more…
Read MoreWeb Hosting Server Upgrade
We are pleased to announce that an upgrade has been made to the Web Hosting Server. The upgrade is a part of delivering better services to our customers. It has been completed over the weekend. Further upgrade work will be completed over the next few weeks to further improve the uptime of the DNS servers.…
Read MoreScheduled Maintenance Release on the SACKO Business Email Application – Friday 23rd of May – 4:00AM AEDT
SACKO will be performing a maintenance release on the SACKO Business Email Application. This release will address numerous issues and tasks including some customer requested items. Maintenance Details: Users may experience brief application slowness during the maintenance window. There is no expected service outage during this maintenance, and SACKO will be monitoring all…
Read MoreSACKO Suite 0.6.7 Released
This update fixes the following issues: Fixed issue when using the launch account button from a parent account not being able to upload a logo in the branding area. Fixed bug of not all users being able to access the My Profile area to edit their details. Fixed issue with the final…
Read MoreEnd of XP Support – What does it mean?
Are you still running a Windows XP computer? If so you should be aware that on the 8th of April 2014, Microsoft has stopped supporting Windows XP after supporting it for over 12 years. Launched in October 2001, Windows XP has gone through a lot of transformation already and had been the most used Operating…
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